SMBs can deliver an outstanding customer experience

Small and Medium-sized Businesses (SMBs) now connect and offer customer satisfaction in any context. The key to delivering an outstanding customer experience depends on the ability to ensure that mobile, remote and onsite employees stay in touch at all times to deliver the quality of service customers expect.

ALE’s solutions connect your teams to partners and customers enabling you to deliver a superior customer experience – the key competitive differentiator in a new digital world.

Deliver a superior customer experience from anyw在这里

ALE provides SMBs with dedicated collaboration, 沟通, and networking solutions that create the unbeatable digital connected experience that your customers expect.

通信系统 can be turned into your best professional business value and asset. 阿尔卡特-朗讯 Oxo连接进化 是一个完整的 hybrid cloud 沟通 system within an optimized IP appliance for businesses with up to 300 users. It offers a unique, built-in access to 彩虹 for mobile 沟通s on any device.

With 含氧的连接 Evolution:

• Your teams are connected in the office or on the go, to better serve your customers
• You keep unique numbers for your mobile office to make it easier for customers to call you
• 直观的 业务电话 offer excellent quality interactions
• You are prepared for PSTN shutdown, 降低成本, and secure your 沟通s with updates and monitoring from the cloud

Communicate from everyw在这里 using 彩虹 cloud-based application. With 彩虹 you can chat, call and meet digitally. You can create impactful meetings and work with customers as a single team. Video conversations are proven to make meetings shorter and decision-making faster. Participants can join from their various locations, 共享屏幕, send large files and launch audio or HD video calls in just a few clicks.

With the 彩虹 Collaboration App, teams can also:

• Get the same experience from their desktop phone, laptop, or smartphone
• 依赖安全访问. Data is encrypted and never shared for commercial purposes
• Be assured that 彩虹 data centers are in privacy-conscious countries 

网络解决方案 can provide greater mobility. SMBs need simple, affordable and smart network infrastructure. ALE offers a comprehensive solution for both wired (LAN) and wireless (Wi-Fi) networking, including:

• High-performance fixed Gigabit Ethernet switches
• Wi-Fi equipment based on the latest technology to enable high-speed wired and wireless networking

Here’s why customers choose ALE

• Customization of customer reception in several languages
• Direct and easy contact between office and sales teams without the need to go through a pool of sales assistants
• Rich 沟通s using 彩虹 multimedia services
• Optimized infrastructure