混合型工作场所:让远程工作更有效

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December 27, 2021

Companies need to have the right digital platform to enable a hybrid work environment and ensure business continuity.

使用笔记本电脑的人

If the recent global health crisis has taught us anything, it’s that the ability to work digitally is essential for companies to ensure business continuity in an unpredictable world. It’s safe to say, no matter the size, all companies have been impacted by the world events over the last couple of years.

当大流行来袭时,一切都变了. Companies had to suddenly make remote working work — almost overnight. While many companies had no prior plan in place for remote working, they knew they had to launch their businesses into the digital workplace if they were going to survive.

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The hybrid work environment has now become the new norm in our emerging digital-first ecosystem. It offers a combination of in-office and remote working  experiences to help ensure productivity.

The good news, 从商业角度来看是, we’ve discovered that remote working can actually have a very positive impact on the workplace, 传统的工作环境退居二线.

We are now seeing a massive change in the way people use office spaces. 任何不需要面对面交流的事情, 或者,远程工作也可以使用现场工具. Video conferencing has gone from something that was a “nice-to-have”, 到“必要的”事物.

The office is no longer a central space for managing the entire business. Managers are being challenged to consider how they interact with their workers, 以及他们如何在团队中进行委派. It’s important to ensure remote workers have access to the same opportunities as those in the office, and checking in on the psychology of the team is imperative. Feelings of isolation can lead to disengagement and stress. The workforce must feel connected, even when working from home.

从长远来看, companies need to consider how to address continued collaboration and teamwork as employees move toward a model where, 即使他们在一起工作, 它们不会总是位于相同的物理空间. That means people within the remote working landscape won’t have the same impromptu interactions they used to have around the water cooler. Businesses will need to create more bonding opportunities for staff.

It’s also worth thinking about managers’ accountability as they interact with employees, from onboarding new staff and understanding training requirements, to managing productivity and providing guidance — all from a distance.

混合工作场所对ALE来说并不是一个新概念, 因为我们从2008年开始从事远程办公. What is new is the growing focus on employee engagement and business processes.

It’s important to understand what kind of support team members need from day-one. Companies will need to rethink how they train and coach their employees to thrive remotely. Additionally, business leaders will need to be coached on how to work more effectively with a remote team and ensure everyone stays engaged.

在业务流程方面, companies will need to think about business operations workflows, 以及如何将它们数字化. 数字化转型只会继续下去.

Hybrid work can be a powerful opportunity for any business, but can’t be implemented overnight. Businesses need to ensure they have the right digital platform to enable the right hybrid landscape to ensure ongoing growth.

了解更多关于ALE的信息 数字时代通信 适用于混合工作环境.

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Eric Lechelard

Director, Human Resources, Alcatel-Lucent Enterprise International - France

With more than 20 years of experience in telecommunications and IT, and five years as Human Resources Director of the ALE International French entity, Eric Lechelard is responsible for supporting all teams in the ALE International group strategic transformation.

Eric’s expertise in professional services and customer services (customer care) has provided him with a variety of opportunities in the services industry, including management of the professional services teams for Alcatel-Lucent Enterprise. 他领导了预售工作, design, architecture, and 24-7 operations activities of all communications and network solutions for a strategic customer; a large US-based hospital group. He was also responsible for ALE global customer support activities, prior to being named Director of ALE International’s Human Resources team.

In addition to an engineering degree in telecommunications and networks, 埃里克接受过服务和销售方面的培训, and obtained a Master 2 in Human Resources Management at the IAE of Caen in 2017.

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